Cancellation by Customer:
o Cancellations must be requested on the website or via customer support team.
o The following cancellation charges will apply:
· More than 7 days prior to departure: 5% of the total tour cost will be charged as cancellation fee. (2 hours window of free cancellation from booking)
· 7 to 4 days prior to departure: 30% of the total tour cost will be charged as cancellation fee (2 hours window of free cancellation from booking).
· 4 to 2 days prior to departure: 60% of the total tour cost will be charged as cancellation fee (2 hours window of free cancellation from booking).
· 2 days or less prior to departure or no-show: No refund will be provided.
2. Cancellation by Paradise India Tourism:
o Paradise India Tourism reserves the right to cancel any tour prior to departure due to unforeseen circumstances such as safety concerns, natural disasters, or local circumstances.
o In such cases, a full refund of all payments made to Paradise India Tourism, will be provided within 7 business days of cancellation.
3. Refund Process:
o Refunds will be processed within 7 business days in the original form of payment unless otherwise specified.
4. Exceptions:
o Special circumstances such as medical emergencies or natural disasters may be considered for exceptions to the cancellation policy.
o Supporting documentation may be required for consideration.
5. Changes to Itinerary:
o Paradise India Tourism reserves the right to modify or alter tour itineraries due to unforeseen circumstances or events beyond our control.
o We will provide alternative options or compensation where possible.
6. Force Majeure:
o Paradise India Tourism is not liable for any losses or additional expenses incurred due to events beyond our control, including but not limited to strikes, weather conditions, or acts of terrorism.
7. Insurance:
o We strongly recommend travellers obtain comprehensive travel insurance covering medical expenses, trip cancellation, and personal liability.
8. Contact Us:
o For any questions or concerns regarding our Cancellation and Refund Policy, please contact Paradise India Tourism customer service before booking.
By booking a tour with Paradise India Tourism, you agree to abide by the terms of our Cancellation and Refund Policy. These terms are subject to change without prior notice.